This is a theory given by John Kay. According to him, distinctive capabilities are a relevant factor of an organization’s resources.
Companies with distinctive capabilities have attributes, which others don’t have and cannot replicate.
According to John Kay, there are three distinctive capabilities which a company can possess to achieve competitive advantage through relationships:
- Architecture: It is a structure of relational contacts within or around the organization with customers, suppliers and with employees
- Reputation: This includes customer’s own experience, quality signals, guarantee, word of mouth spreading, warranty, association with other brands and staking the reputation, once it is established
- Innovation: Provided that the innovation is translate d to competitive advantage successfully
Myself Manish Pipalwa, an HR Professional with with more than 9+ years of Experience in Recruitment & Sourcing.
Currently employed with Eaton Corporation as Talent Acquisition Consultant- Supporting Hiring for 2 Major Business Units Relating to Finance & Supply Chain Domin.
Prior to Eaton, was associated with Mphasis as Assistant Manager- Talent Acquisition.
My Interest are Networking , Travelling and in Social Media
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