Customised Employment (CE) definition An internal process whereby the relationship between the employer and the employee is discussed and negotiated so that both parties are happy with the end result. The changes agreed may or may not be codified in the employment contract. Customised employment may be conducted before the employee starts or be part of an on-going process of […]

Counterproductive Work Behaviours (CWB) definition Counterproductive work behaviour refers to actions by employees that go against the goals and aims of their employer. CWB is not necessarily malicious but it is always conscious – it doesn’t include accidental or unconscious behaviours or incidents. The driving forces behind counterproductive work behaviour can be very broad and include environmental reasons, lack of […]

HR word of the day – Valley of Despair With each new project, there is a period of time where productivity decreases immediately after implementation. This loss in productivity occurs as a result of shifting your routine away from the way things are—how your employees do business before the change—to your desired outcome. Ideally, after this period of reduced productivity […]

HR Word of the Day – Well Pay Well-Pay is an incentive scheme for employees, which was implemented to reward the employee for not being sick and absent from the working place. Well-Pay essentially combats the problems arising due to sick leaves. The employer is not entitled to provide the employee with a paid sick leave. But in order to […]

Corporate Personhood definition Corporate personhood refers to the ability of organisations to be recognised by law as an individual, bringing with it certain rights, protections and abilities that are enjoyed by human beings. However, corporate personhood does not convey all the rights available to people. The main rights useful to organisations are the right to enter into contractual agreements and […]

HR Word of the Day – Operational Performance Measurements Operational Performance Measurements are the key metrics which are used to measure the operational performance of a company. Different companies have different metrics to measure their own performance but few of the metrics are common across the entire business environment. Few of these metrics include: • Customer Satisfaction Index • Employee […]

Constructive Dismissal definition A type of employee dismissal when an employee feels like they have been forced to leave their job because their employer’s behaviour has put them in an untenable position. The legal basis for constructive dismissal focuses around a serious breach of contractual obligations, for example if the employer makes significant changes to the worker’s arrangements e.g. severe […]

Change Management definition Change management is an overarching, guided process to transition individuals, teams or organisations from state to another. The ultimate goal of change management is to achieve the desired change with the maximum of positive benefits and efficiencies and a minimum of negative effects on all stakeholders. For the HR function, change management is a crucial aspect of […]