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Month: September 2016

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HR Word: ISO 9000

​ISO 9000 definition A family of standards of excellence, created by the International Organization for Standardization, related to quality management systems. ISO 9000 standards can be applied across any industry and company size, making them a well-known symbol across the globe. The standards were first published in 1987. Frequently cited advantages of ISO 9000 often include: reducing audits, strengthening marketing efforts, […]

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HR Word: Insubordination

​Insubordination definition Insubordination occurs when someone explicitly or implicitly, but always consciously, disobeys the orders or wishes of a superior. It is commonly used to describe instances in the military where junior personnel actively disobey superior officers.  For insubordination to occur, the superior officer must have the remit and authority to compel the lower-ranked individual to act. In the workplace, […]

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HR Word: Informal Communication

​Informal Communication definition Informal communication in the workplace is communication that takes place outside the formal, communication structures of the workplace. Some people refer to informal communication as the ‘grapevine.’ Note that informal communication can occur in the same setting as formal communication, such as in a private meeting room during the appraisal process. A manager may conduct the appraisal […]

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HR Word: Industrial & Organisational Psychology

​Industrial and Organisational Psychology definition Industrial and organisational psychology (IO psychology) is the use of psychological knowledge and techniques to better understand how businesses work and how employees function in the workplace – what drives them, motivates them, angers them – in order to develop a more engaged and productive workforce. Organisations hire industrial psychologists in order to drive productivity […]

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HR Word: Induction

​Induction definition Induction is the process of introducing a new employee to the company culture and processes with the aim of bringing them up to speed as quickly as possible as well as making them feel socially comfortable and aware of their professional responsibilities.  Companies will typically have an induction programme in place and follow the same processes for all […]

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HR Word: Independent Contractor

​Independent Contractor definition Independent contractors are self-employed individuals who provide work under a contract for services. For legal and tax purposes they are not classified as employees.  Independent contractors typically have specialist skills or knowledge that is required on a fixed-term basis. They also provide their own tools and equipment.  Commonly-cited advantages of working as an independent contractor include relative […]

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HR Word: Incentive Pay

​Incentive Pay definition Compensation awarded for results rather than for time worked. Incentive pay, also known as pay-for-performance, is so-called because the prospect of financial compensation is supposed to be an incentive for an employee to remain motivated, work hard and strive for the best possible results.  Commission, where sales staff get paid a proportion of each sale they make, […]

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HR Word: HR Planning

​Human Resource Planning definition A process that starts with an organisation’s future human resources needs and defines the path to get there. Defined by Bulla and Scott (1994) as ‘the process for ensuring that the human resource requirements of an organization are identified and plans are made for satisfying those requirements.’ Human resource planning is a growing remit for a […]

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HR Word: Human Relations Movement.

​Human Relations Movement definition The human relations movement was founded by sociologist George Elton Mayo in the 1930s following a series of experiments known as the Hawthorne studies, which focused on exploring the link between employee satisfaction/wellbeing and workplace productivity. Essentially the Hawthorne studies concluded that when employers take an interest in workers and make decisions based on their natural […]

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HR Word: HR #Service #Delivery

HR Service Delivery definition HR provides many functions to the organisation, such as payroll processing, employee benefits and career advice. These services must be delivered to large workforces and the ways these are delivered are based on what’s known as the HR service delivery model. There are two main types of model. The traditional model of ‘generalist’ HR staff revolves around […]

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HR Word: HR Policies

​HR Policies definition Mostly refers to codified documents that set out the company’s stance on issues, such as internet use or dress code, but can also mean a stance communicated verbally. Policies are crucial to effective functioning of the HR department as they help define the relationship between employer and employee. Employees must understand what the company’s position so there’s […]

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HR Word: HR Audit

​HR Audit definition A comprehensive and wide-ranging review of an organisation’s HR policies, procedures, systems, documents in order to provide recommendations for operational improvement and ensure compliance with relevant employment law. Audits may or may not include qualitative research based on employee perception of workplace culture, as well as interviews with HR staff. If employee relations are included in the […]

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HR Word: Boomerang Employee

HR word of the Day – boomerang employee A Boomerang Employee is defined as any employee who returns to work for a former employer. There are several different types of boomerang employees: 1.Those who left the company to further their careers. 2. Employees often state that they left their job because they wanted to learn new skills and gain new […]

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HR Word : HRBP ( HR Business Partner).

​HR Business Partner definition HR business partners are HR professionals who work closely with an organisation’s senior leaders in order to develop an HR agenda that closely supports the overall aims of the organisation. The process of alignment is known as HR business partnering and may involve the HR business partner sitting on the board of directors or working closely […]