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Month: September 2016

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HR Word: HR Service Delivery

​HR Service Delivery definition HR provides many functions to the organisation, such as payroll processing, employee benefits and career advice. These services must be delivered to large workforces and the ways these are delivered are based on what’s known as the HR service delivery model. There are two main types of model. The traditional model of ‘generalist’ HR staff revolves around […]

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HR Word: High Reliability Organization ( HRO)

​High Reliability Organisation definition High reliability organisations are those that manage to avoid accidents in environments/industries where accidents are expected or likely, due to inherent risk. Examples of industries where HROs could be expected include air traffic control, nuclear power stations, mega structure construction projects and crisis response teams. Karel E Weick and Kathleen M Sutcliffe (2001) identified four factors […]

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HR Word: Hierarchy of Needs Theory

​Hierarchy of Needs definition A theory proposed by American psychologist Abraham Maslow that categorises human desires by the force and necessity of the desire. It is most frequently arranged as a pyramid, with the most important needs at the bottom. From lowest to highest, the levels of needs are: physiological (breathing, food, water, sleep, homeostasis, excretion, sex), safety (personal security, health and […]

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HR Word: HR Accounting

​HR word – Human resource accounting Human resource accounting is the process of identifying and reporting investments made in the human resources of an organization that are presently unaccounted for in the conventional accounting practices. It is an extension of standard accounting principles. Measuring the value of human resources can assist organizations in accurately documenting their assets. Objectives To furnish […]

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HR Word: Hawthorne Effect

​Hawthorne Effect definition As a general term, the Hawthorne Effect encapsulates the belief that observation of a phenomenon changes it. In academic settings, this translates to individuals improving or changing behaviour when they know they’re being studied. In the business environment, the Hawthorne Effect suggests that organisations can motivate employees and improve their perceptions of the working environment by raising […]

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HR Word: Halo Effect

​Halo Effect definition The halo effect describes a cognitive bias when judging others whereby judgements about that person’s character are influenced by an overall positive impression about that person. Originally developed by psychologist Edward Thorndike, the halo effect has been extensively studied in a variety of fields including physical attractiveness in relation to societal success as well as product marketing. […]

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HR Word: Group Dynamics

​Group Dynamics definition Group dynamics is the study, analysis and understanding of the behaviours and psychology surrounding group interactions. The field typically differentiates between interactions within a social group (intragroup dynamics) and between social groups (intergroup dynamics). The field is based on a belief that the whole is more complex than the sum of the parts, and that an understanding […]

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HR Word: Gross Misconduct

​Gross Misconduct  Gross misconduct refers to an employee’s negative behaviour deemed so severe it warrants summary dismissal without the usual contractual obligations of a notice period. Employers should take note that summary dismissal does not mean immediate dismissal, and that failing to follow procedures – even if the employee was caught red-handed – could result in a claim for unfair […]

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HR Word:Golden Parachute

​Golden Parachute definition Golden parachutes refer to contractual clauses that provide significant severance packages should the employment relationship be terminated. Traditionally golden parachutes refer to termination as a result of mergers and acquisitions, although recently the term has come to mean termination for any reason, which has historically referred to golden handshakes.  Proponents of golden parachutes and golden handcuffs say they […]

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HR Word: Golden Handshake

​Golden Handshake definition Golden handshakes are contractual clauses that guarantee an executive a substantial severance package should they lose their job due to restructuring or in some cases retirement. The package tends to include a combination of cash, equity and beneficial stock options. Only senior leaders who bear a high degree of personal risk for a company’s performance are likely […]

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HR Word: Golden Handcuffs

​Golden handcuffs definition Golden handcuffs are contractual clauses that provide financial and non-financial benefits to executives that are forfeited if the executive leaves the company. Organisations use golden handcuffs to disincentivise executives from moving to competitors. In some cases golden handcuffs may stipulate that executives have to give back bonuses and stock options should they leave, or if they leave […]

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HR Word: Career Anchors

​HR word of the day – Career anchors A career anchor is ‘that one element in a person’s self-concept that he or she will not give up, even in the face of difficult choices’. In Career anchors: discovering your real values, Edgar Schein explores how personality, motivation and values affect career choices and preferences, through the metaphor of an anchor […]